The abuse of Disabled and Parent and Child (DPC) parking bays is an on-going problem causing inconvenience and distress to those affected. Asda and TCP were the first in the retail sector to tackle the problem head on, introducing £60 fines for the abuse of DPC bays.
The first week of the trial showed immediate results: a 60% increase in the availability of DPC spaces, 93% customer approval and a significant reduction in customer complaints.
Leading charities, including Motability and Tommy’s called it a “major step forward”. Since its nationwide rollout national governments have recognised its success and other retailers and local authorities have adopted similar initiatives.